Course Introduction
Under the Accessibility for Ontarians with Disabilities Act (AODA), by January 1, 2025, all organizations in Ontario, including businesses, community-based organizations, and volunteer organizations are legally required to comply with the AODA standards. A key component of AODA compliance is practicing inclusive recruitment, retention, and accommodations for People Living With Disabilities (PLWD).
This course is made possible by funding from the government of Ontario.
Course Content
Lesson 1: Demystifying people living with disabilities (PLWD) as Employees
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Lesson 2: Communication, Information, and Accessibility Standards
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Lesson 3: Compliance Standards
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Lesson 4: Accessibility in the Workplace – Customer Service
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